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How we work

Clear direction.
Connected execution.

Positioning, monthly production, and campaigns evolve with the clinic's needs. Scope and terms are defined in each project's proposal.

What we do
for your clinic.

We work on brand development, production, and paid media. Along the sales journey, we review lead handling and suggest improvements to the clinic's team.

I / Perception

An identity
that makes sense.

During the briefing, we learn about your story, how you explain your work, and the audience you want to serve. This guides positioning and topics so the content reflects your voice.

Briefing · Positioning · Content
II / Acquisition

Content and media
moving together.

We produce videos, carousels, and posts on a monthly schedule. Campaigns introduce your profile to new audiences and generate WhatsApp inquiries, including remarketing to people who have already shown interest.

Production · Paid advertising · New inquiries
III / Conversion

Attention to what
happens next.

Suggestions for outreach, follow-up, and opportunity tracking for the team responsible for lead handling.

Analysis · Recommendations · Tests
IV / Monitoring

Learning to
make better decisions.

We evaluate content and campaigns and work to understand what happens to inquiries. These insights guide the next production and investment cycle.

Observation · Metrics · Adjustments

Understand before producing.
Monitor to improve.

Strategy, execution, and learning form an ongoing cycle, with priorities that reflect the clinic's current situation.

01

Assess

Understand the clinic's story, the professional, audience, channels, and what the client considers success.

02

Choose a direction

Identify the bottleneck and set priorities. Understand what needs to happen now and what can wait.

03

Plan

Organize topics, scripts, production, and campaigns into a schedule connected to the clinic's priorities.

04

Execute

Produce and publish content, launch campaigns, and maintain consistency between positioning and delivery.

05

Observe

Connect content response, inquiry quality, and the sales journey to the initial goal.

06

Adjust

Use insights to review messages, campaigns, and priorities as the clinic's circumstances change.

The clinic's team handles inquiries. Carus follows the journey and contributes analysis and recommendations.

In practice

Planning meets your way of communicating.

Before filming, topics and scripts receive clear direction. During production, we focus on making the content reflect the professional behind the clinic.

Advance planning
Topics, scripts, and production organized ahead of time.
Ongoing direction
Each month, we review the clinic's current needs and set priorities for upcoming content.
Close communication
A dedicated group for the clinic to ask questions and align decisions throughout the project.

Growth happens
between the stages.

An ad can spark interest. To choose a professional, people also need to understand the offer, trust what they find, and receive responses that move the conversation forward.

Along this journey, we identify what needs to improve before increasing investment.

  1. 01PositioningBe understood
  2. 02DiscoveryReach the right people
  3. 03InquiryTurn interest into conversation
  4. 04BookingFollow through on interest
  5. 05AppointmentConnect expectations with experience

Capacity and metrics guide decisions throughout the journey.

Before investing more,
understand the signal.

The same result may have different explanations. Choose a situation to explore where to begin investigating.

Points to review

Positioning and acquisition

Does the audience understand what the clinic offers? Do content and campaigns reach people whose needs match these services?

  • Clarity of the offer and messages
  • Campaign audience and purpose
  • Inquiry source and context

This assessment suggests hypotheses. Conclusions depend on the context and operational information.

In day-to-day work

Scope and
participation.

Does Carus also produce content and manage advertising?

Yes. Alongside strategic direction, we produce videos, carousels, and posts and manage campaigns. Volume, timelines, and responsibilities are defined in each project's proposal.

Will I need to participate in content production?

Yes. Your experience and personality are our starting point. Carus directs topics and scripts and leads production; you contribute your knowledge and communication style. Filming frequency, format, and delivery planning are agreed on in the proposal.

How do you avoid generic content?

We start with a personality and authenticity briefing. Your explanations, recurring patient questions, and professional standards guide topics and language. The goal is to build recognizable communication you can sustain in daily practice.

Do I need to hire every service area?

The proposal may focus on acquisition and advertising, positioning and content, or combine these areas. Our recommendation depends on the clinic's current situation and the goal discussed in the initial conversation.

How is the investment determined?

In the initial conversation, we assess your needs and fit. The proposal defines scope, deliverables, and contracting terms, including how ad investment will be organized. A suitable budget cannot be recommended without understanding the context.

Do I need a clinic with a large team?

The conversation can start with a clinic, a private practice, or a healthcare professional involved in decisions. We assess the goal, capacity to handle inquiries, and availability to build the work together.

Who handles incoming inquiries?

You or the team responsible for your operations handles inquiries. Carus follows the journey and suggests improvements to outreach, conversation follow-up, and contact organization.

The next step

Let's talk
about your clinic.

Tell Pedro what you want to improve. The initial conversation helps us understand your current situation and whether Carus is a good fit.

Request a consultation